With tires as our core industry, we will pursue diversified operations, prioritize key areas, and advance all initiatives in a coordinated manner. We will accelerate Xingyuan’s internationalization process and realize our vision of becoming a globally outstanding enterprise.

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Frequently Asked Questions

2025-04-11

Here are some frequently asked questions about us. If you have any other questions, feel free to leave us a message or chat with us online.

1. Can equipment for drum-type pads and disc-type pads be used interchangeably?

Answer Generally, they are not interchangeable. Drum brake pads and disc brake pads have different shapes, and from a manufacturing process perspective, there are significant differences in the pressing and grinding stages.

2. Which ports do you frequently ship from?

Answer Qingdao, Shanghai, or as designated.

3. What are the payment methods?

Answer Pay a deposit first, and settle the remaining balance before shipment.

4. Is after-sales service provided?

Answer We offer paid on-site after-sales service, but the buyer will need to cover the costs of flight tickets, visas, accommodation and meals, as well as a daily salary of USD 100.

5. How long is the warranty period after delivery?

Answer The standard warranty period is one year (excluding wear-and-tear parts). For specific questions, please consult your sales representative.

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